Online Purchases and Other Terms and Conditions

Payments:  All payments to Spellbinders to open your Account, enter a contest, participate in other Sponsored Activities, or purchase other goods or services must be made using credit card or other means of payment that we may approve from time to time. All payments to Spellbinders must be made from a payment source on which you are the named account holder.  All payments to Spellbinders are not refundable, for any reason, except at our sole discretion.

You agree that Spellbinders is not liable for any loss caused by any unauthorized use of your credit card or any other method of payment by a third party in connection with our Site or any Sponsored Activity.  You waive your right to dispute any payment made from your Account and you will personally bear all costs.

Any attempt to defraud our Site through the use of credit cards or other methods of payment, or any failure by you to honor charges or requests for payment, will result in immediate termination of your Account, forfeiture of any prizes which you may have been awarded, and civil and/or criminal prosecution.

In the case of suspected or fraudulent payment, including use of stolen credit card information, by anyone, or any other fraudulent activity, we reserve the right to block your Account. We shall be entitled to inform any relevant authorities or entities (including credit reference agencies) of any payment fraud or other unlawful activity, and may employ collection services to recover payments. We reserve the right to run credit checks on any user on the basis of the information provided to us on registration.

Spellbinders may use third-party electronic payment processors and/or financial institutions ("ESPs") to process financial transactions. You irrevocably authorize us, as necessary, to instruct such ESPs to handle such transactions and you irrevocably agree that Spellbinders may give such instructions on your behalf in accordance with your requests as submitted with your order.  You agree to be bound by the terms and conditions of use of each applicable ESP, and in the event or conflict between these Terms of Use and the ESP's terms and conditions then these Terms of Use shall govern.

Our Right to Not Accept Your Order or Cancel Your Purchase:  Spellbinders reserves the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) in (amongst others) the following situations, without being liable for any damage or costs: the product is not available/in stock (any payments will be refunded); your billing information is not correct or not verifiable; your order is flagged up by our security systems as an unusual order or an order susceptible to fraud; your bank transfer payment is not received within 12 calendar days after acceptance of your order; we have reason to believe you are under 18 years of age; we have reason to believe that you are a reseller; there was an error in the price quote; or we could not deliver to the address provided by you.


(a) Price Changes.  The product prices displayed on our Site may be subject to change. Spellbinders reserves the right to change prices without notice. Subject to clause (b) below, the prices as displayed at the moment of purchase are the prices applicable to that purchase.

(b) Pricing Errors.  Please note that even though our Site is composed with care, it is possible that the pricing information on our Site contains errors.  Spellbinders is not bound by our offer and we reserve the right to cancel your purchase in the event of such error.

Promotions:  Spellbinders offers Sponsored Activities comprised of sweepstakes, contests or other promotions, which may be governed by a separate set of rules that describe the sweepstakes, contest or promotion and may have eligibility requirements, such as certain age or geographic area restrictions.  It is your responsibility to read those rules to determine whether or not your participation, registration or entry will be valid or restricted, and to determine any requirements of you in connection with the applicable sweepstakes, contest or promotion.

Risk of Loss:  All items purchased from Spellbinders are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns:  Spellbinders accepts undamaged and unopened merchandise for return or exchange within 30 days of first purchase date. Only merchandise purchased from will be accepted. Proof of purchase will be required.  We cannot honor the return of an item you purchased at full price in exchange for the same item that is currently being offered as an online shopping special at a lesser price.  All sales on Clearance merchandise are final and cannot be returned or exchanged for any reason.  If your purchase is from another store or retailer, then please contact that store directly.  To qualify for a refund or exchange, please call our customer service team at 1-888-547-0400 to request a RMA # (return merchandise authorization).  Once the RMA # is authorized and the return is approved then the merchandise must be returned to our warehouse at the address listed below within 30 days.  Please repack the merchandise with the original packing slip.  Please note the RMA # and reason for return on packing slip.  Please ensure merchandise is packed carefully to avoid damage, as damaged merchandise will not be accepted for return or exchange.  Once we receive returned merchandise in good condition, Spellbinders will verify and approve the return and credit the account on record used to make original purchase.  Please note that all shipping costs related to return and exchange merchandise are the responsibility of the customer.



All purchases through our site or other transactions for the sale of goods or services or information formed through the Website or as a result of visits made by you are governed by our Shipping and Order Policy found at Shipping & Ordering Policy, the terms of which are incorporated here by this reference.  Product descriptions found on the Website are not deemed reliable and may not be accurate.  We do our best to give you the most accurate information we have available.  Please report any incorrect information to our Customer Service Department.

Additional terms and conditions may also apply to specific portions, services or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

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